Read the FAQs below for more information about Sweet Retreat's food allergy policies.
What if I have food allergy?
If you have food allergy, please contact us directly before you place your order. We strongly advise that you also contact us directly to confirm any requests made online. All ingredients are listed on the website.
How do we make sure the food allergy information provided is accurate and up to date?
We do not want to put anyone’s health at risk so we recommend that you speak to us directly and we will provide you with the most accurate and up to date information about our food and the preparation of it. We update our ingredients lists as necessary for each sweet on the website. We have undertaken the course on allergies provided by the food standards agency.
How can I contact you directly?
Our contact details are on the website, however email us at firstname.lastname@example.org.
Please be aware that all sweets are kept in individual containers however they are made in a factory where allergens may be present and packed in an environment with allergens present. There is always a risk of cross contamination despite best practices in place.